Meal Break/ Rest Break
All employees are entitled to the following meal and rest breaks as provided:
Working more than 4 hours but less than 5 hours
• Tea Breaks. one tea break of 15 minutes (ten minutes is paid as required and five minutes is unpaid).
Working more than 5 hours but less than 7 hours
• Tea Breaks. one tea break of 15 minutes (ten minutes is paid as required and five minutes is unpaid).
• Meal break. An unpaid lunch break of 30 minutes.
Working more than 7 hours but less than 10 hours
• Tea Breaks: 2 tea breaks of fifteen minutes (ten minutes is paid as required and five minutes is unpaid).
• Meal break. An unpaid lunch break of 30 minutes.
As to provide adequate customer service at peak times in all areas, staff may be required to take lunch break from 11:00 a.m. and an afternoon break from 2:00 p.m. if they have an early lunch break. The 3:00 p.m. to 4:00 p.m. period on weekends is the peak trading period for the week. No staff member shall commence lunch before noon unless they have completed three hours work. Break times will be allocated by the area/weekend manager.
Extended Hours (working more than 10 hours)
• Tea Breaks. 2 tea breaks of fifteen minutes, (ten minutes is paid as required and five minutes is unpaid.) A further 15 minute break (ten minutes is paid as required and five minutes is unpaid) for the period after 5 p.m. only when this period is going to be equal to or in excess of 4 hours.
• Meal Breaks. An unpaid lunch break of 30 minutes after four hours work and a further unpaid 30 minute break after 4 p.m.